Shipping Policy

Welcome to Silverbees!
Thank you for choosing us for your exquisite silver jewelry. Below are the details of our shipping policy to ensure a seamless shopping experience.

Processing Time

• All orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

• Estimated delivery time: 7 days.
• Once your order is shipped, you will receive a tracking number via email for order tracking.

Cancellation and Refund Policy

• Cancellation/Refund Request Time:
  Requests for cancellations or refunds must be made within 7 days of receiving your order.

• Refund Processing Time:
  Refunds are typically processed within 9-15 days after the request is approved.

Order Tracking

• Once your order is shipped, a tracking number will be provided via email so you can track your shipment.

Shipping Restrictions

• Currently, we do not ship to P.O. boxes or military addresses (APO/FPO).
• Some international destinations may have additional customs fees, taxes, or import duties, which are the responsibility of the customer.

Packaging

             All jewelry items are carefully packaged in secure, elegant boxes to ensure they reach you in perfect condition.

Lost or Damaged Shipments

• If your shipment arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
• For lost shipments, please contact us at silverbees30@gmail.com for assistance. We will work with the carrier to resolve the issue.

Contact Us for Support

If you have any questions or need assistance, feel free to reach out:

• Phone: 9843820091
• Email: silverbees30@gmail.com

Thank you for shopping with Silverbees!
We strive to make your jewelry shopping experience as delightful as possible. If you have further queries, don’t hesitate to contact us.